FAQs
Privacy Policy
At Stargazer Villas, we value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a booking, or stay at our property.
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We may collect the following types of information:
- Full names of each guest
- ID or passport number for all guests, lead guest email address, phone number, physical address, payment details.
- Booking Details: Dates of stay, room preferences, special requests.
- Website Usage Data: IP address, browser type, pages visited, cookies.
- Optional Information: Dietary preferences, allergies, accessibility needs, or other details you choose to share.
We use your information to:
- Process and confirm bookings.
- Communicate with you regarding your stay.
- Improve our services and website experience.
- Comply with legal and regulatory requirements.
We do not sell or rent your personal information. We may share data only:
- With trusted service providers (e.g., payment processors) who assist in operating our business.
- When required by law or to protect our rights and safety.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications.
- Request details about how your data is processed.
