Terms & Conditions

1. Booking Policy
All bookings must be made directly by the primary guest. No third-party bookings are permitted unless the booking is made on behalf of elderly guests.

2. Guest Identification
Valid identification documents or passports for all guests must be provided prior to arrival. In compliance with POPIA, copies of IDs or passports will be securely destroyed after the stay.

3. Arrival Requirements
All guests are required to sign an indemnity form and acknowledge the house rules and these terms and conditions upon arrival.

4. Payment Terms
Full payment or deposit requirements will be communicated at the time of booking. Failure to comply may result in cancellation.

5. Cancellation Policy
Cancellation terms will be disclosed at the time of booking and may vary depending on the accommodation provider.

6. Guest Conduct
Guests are expected to respect the property, staff, and neighboring premises at all times. Any damages caused will be charged accordingly.

7. Liability
The property owners are not responsible for loss, theft, or damage to personal belongings during the stay.